Colour measurement device + software + support = All-Inclusive, Worry-Free
HunterLab Service & Support – Customer-focused, fast, and unique.
The HunterLab Europe team will take care of your request in a competent and friendly manner from the initial inquiry to the purchase and beyond. You benefit from short response times, customized solutions, high-quality advice from our experienced application engineers and unique support by phone, web-based or on site.
This creates security and that is exactly what makes the difference.
We take you by the hand
Support with implementation & measurements.
Updates
We keep your device up to date.
Secure remote maintenance
HunterLab colorimetry experts just a click away.
Your direct contact to our technicians:
Fill out the form below and we’ll help you as soon as possible (including on weekends and holidays).
Maintenance
An important building block in the workflow:
Maintenance & calibration for consistent quality.
We recommend annual maintenance for each of our spectrophotometers. Our service technicians will come to your premises or you can send your appliance to us. The standard maintenance package includes the replacement of wearing parts, a comprehensive functional check and a test report documenting the maintenance. We can provide further qualifications on request.
We will be happy to create a service plan tailored to your needs and budget.
Your advantages
Regular checks at our premises or at your site ensure that you receive fast, reliable color results throughout the entire production process.
- Fewer customer complaints
- Higher product quality
- Reduction of waste
- Increasing efficiency
- Cross-location production with the same target values
- Objective Communication of Colour
Repair
We’ll get your device back on track.
HunterLab colorimeters are durable and absolutely reliable. However, should a repair be necessary, our service specialists will ensure that your HunterLab spectrophotometer is immediately up and running again with maximum efficiency and accuracy.
In all cases, whether repair, maintenance or troubleshooting, please contact us.
Certified service
HunterLab’s certified service can provide the genuine parts and approved repair solutions your equipment needs to operate at peak performance.
Diagnosis
In most cases, all you need to do is send us your device (please inform us beforehand by phone or e-mail), we will make the diagnosis and send it back to you repaired within a few days (no special accessories may be required).
Replacement/loan device
Do you need a replacement device during the repair period? No problem! Please contact us and we will do our best to provide you with a loan device.